Redmond Credit Union Design Build Prospectus - Catalog - Page 17
We were thoroughly impressed
with their knowledge,
preparation, communication, and
teamwork. They have exceeded
our expectations with this
impressive main office design.
Leon Holschbach
Midland States Bank
11
DESIGN/BUILD PROSPECTUS
Design
At Redmond, we bring our knowledge of consumer purchasing patterns,
branding, and retail merchandising expertise to our financial clients by creating
environments that provide a welcoming and engaging environment for the
member. From the moment a member enters your branch, to the moment they
leave, there are key touch point opportunities to engage, inform, and sell.
We design a space that is not only attractive but functional. One of our strengths
is in creating efficiencies through programming and space planning. There are
numerous techniques that our team uses to encourage flexibility and adaptability.
This allows you to anticipate and respond to daily workflow cycles, as well as
major organizational change. Our architects and designers use the latest state of
the art 2D and 3D software to bring ideas from concept to images with detail and
realism that allow you to better envision the end result.
The trend in banking today is towards an integrated “Omni-channel” approach;
basic transactions and sales of simple products increasingly migrate to digital
channels. Branches more often serve as a place for complex product sales and as
venues for expert advice on investments, mortgages and educating consumers
on using digital channels. In-person sales and service interactions will appeal
to consumers with more complex needs. Proper branch design, layout and
adjacencies, along with a highly focused branding strategy are essential in order
to be able to attract and retain today’s consumer.
The future of profitable financial facilities hinges on great products, people, and
strategic retail-branding design. We integrate the most successful retail-branding
strategies into your facility which provides more cross-selling opportunities,
maximizing member product awareness enhancing your return on investment.
Your Financial Design/Build Partner